Our Terms and Conditions & Privacy Policy
Impressum
SWICA Conference Technology e.K.
Cecil-Taylor-Ring 16–18
68309 Mannheim
Telefon: +49 6201 4884-0
Fax: +49 6201 4884-111
Email: info(at)swica.de
Owner: Markus Schürmann
Responsible for Content: Markus Schürmann
Version: 03/2026
Scope
1.1 These General Terms and Conditions apply to all business relationships between SWiCA Conference Technology e.K. (hereinafter “SWiCA”) and its customers.
1.2 These GTC apply exclusively to entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), legal entities under public law, or special funds under public law.
1.3 Any conflicting or deviating terms and conditions of the customer shall not be recognised unless SWiCA expressly agrees to their applicability in writing.
1.4 These GTC shall also apply to future transactions with the customer unless expressly agreed otherwise.
Offers and Conclusion of Contract
2.1 Offers made by SWiCA are subject to change and non-binding.
2.2 A contract shall only be concluded upon written order confirmation by SWiCA or upon performance of the delivery or service.
2.3 Information contained in offers, brochures or technical documents does not constitute a guaranteed characteristic unless expressly designated as such.
Prices
3.1 The prices agreed at the time the contract is concluded shall apply, plus the statutory value added tax applicable at that time.
3.2 Unless otherwise agreed, prices are ex warehouse Mannheim, plus packaging, shipping and insurance costs.
3.3 Assembly and installation services shall be charged separately unless expressly included in the offer.
Payment
4.1 Invoices are payable without deduction within 30 days of the invoice date unless otherwise agreed.
4.2 In the event of default in payment, the statutory provisions pursuant to Sections 286 et seq. BGB shall apply.
4.3 SWiCA shall be entitled to request reasonable instalment payments for larger projects.
4.4 Set-off against or withholding of payments is permitted only on the basis of claims that are undisputed or have been finally adjudicated.
4.5 If, after conclusion of the contract, circumstances become known that are likely to materially impair the customer’s creditworthiness, SWiCA shall be entitled to demand advance payment or security, or to withdraw from the contract.
Delivery and Performance Period
5.1 Delivery dates shall be binding only if expressly confirmed in writing.
5.2 Delivery periods shall not commence until all technical and commercial matters have been fully clarified.
5.3 Partial deliveries are permissible insofar as they are reasonable for the customer.
5.4 Events of force majeure or other unforeseeable events beyond SWiCA’s control shall entitle SWiCA to a reasonable extension of the delivery period.
Shipping and Transfer of Risk
6.1 Shipping shall be carried out at the customer’s expense and risk.
6.2 Risk shall pass to the customer no later than upon handover of the goods to the carrier.
6.3 If shipment is delayed for reasons for which the customer is responsible, risk shall pass to the customer upon notification that the goods are ready for shipment.
Retention of Title
7.1 The delivered goods shall remain the property of SWiCA until all claims arising from the business relationship have been paid in full.
7.2 The customer is obliged to handle the goods subject to retention of title with due care.
7.3 Pledging or transfer by way of security of the goods subject to retention of title is not permitted.
7.4 In the event of third-party access to the goods subject to retention of title, the customer must inform SWiCA without delay.
Duty to Inspect and Give Notice of Defects
8.1 The customer is obliged to inspect the goods immediately upon delivery.
8.2 Obvious defects must be reported in writing without delay and no later than within 7 days of delivery.
8.3 Hidden defects must be reported without delay after their discovery.
8.4 If proper notice of defects is not given, the goods shall be deemed approved (Section 377 of the German Commercial Code, HGB).
Warranty
9.1 The warranty period shall be 12 months from delivery, insofar as legally permissible.
9.2 In the event of justified defects, SWiCA shall initially be entitled to subsequent performance.
9.3 If subsequent performance fails, the customer may, at its discretion, demand a price reduction or withdraw from the contract.
9.4 Warranty claims shall be excluded in the event of improper use, modification or repair by third parties.
Liability
10.1 SWiCA shall have unlimited liability in cases of intent, gross negligence and injury to life, limb or health.
10.2 In the event of a slightly negligent breach of material contractual obligations, SWiCA shall be liable only for the foreseeable loss typical of the contract.
10.3 Any further liability is excluded.
10.4 Liability under the German Product Liability Act shall remain unaffected.
Cancellation
11.1 If the customer cancels an order, SWiCA shall be entitled to charge a flat-rate cancellation fee amounting to 20% of the order value.
11.2 The customer shall remain entitled to prove that a lower loss was incurred.
11.3 Cancellation is excluded for products specially procured or manufactured.
Rights of Use in Documents
SWiCA reserves all ownership rights and copyrights in cost estimates, drawings, plans and other documents.
Disclosure to third parties requires prior written consent.
Place of Performance and Jurisdiction
13.1 The place of performance for all services shall be Mannheim.
13.2 The place of jurisdiction for all disputes arising from the business relationship shall be Weinheim, provided that the customer is a merchant.
13.3 The law of the Federal Republic of Germany shall apply.
Severability Clause
Should any provision of these GTC be or become wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.
Privacy Policy
Data Protection at SWiCA
Information pursuant to Articles 13, 14 and 21 of the General Data Protection Regulation (GDPR)
This Privacy Policy provides information on the nature, scope and purpose of the processing of personal data in the context of our business relationships.
Controller
GDPR Privacy Policy for the Website
Privacy Policy
Controller
The controller responsible for data processing on this website is:
SWiCA Conference Technology e.K.
Cecil-Taylor-Ring 16–18
68309 Mannheim
Germany
Telephone: +49 6201 4884-0
Email: info@swica.de
Website: www.swica.de
Proprietor: Markus Schürmann
General Information on Data Processing
The protection of your personal data is very important to us. We process personal data exclusively in accordance with the statutory provisions of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
Personal data is any information that can be used to identify you personally.
Access Data / Server Log Files
When you visit our website, information is automatically collected by the web server.
This includes in particular:
- IP address
- Date and time of the request
- Page / file accessed
- Amount of data transferred
- Browser type and browser version
- Operating system used
- Referrer URL
This data is processed to ensure the trouble-free operation of the website and to improve our services.
The legal basis is Article 6(1)(f) GDPR (legitimate interest).
As a rule, the data is deleted after no more than 7 days.
Contact by Email
If you contact us by email, the information you provide, including the contact details supplied by you, will be stored for the purpose of processing your enquiry.
The processing is based on:
- Article 6(1)(b) GDPR (steps prior to entering into a contract)
or
- Article 6(1)(f) GDPR (legitimate interest in processing enquiries)
The data will be deleted as soon as it is no longer required for the purpose for which it was processed and no statutory retention obligations apply.
Contact Form
If you send us enquiries via the contact form, the information entered in the form, including the contact details provided there, will be stored for the purpose of processing your enquiry and any follow-up questions.
The processing is based on:
- Article 6(1)(b) GDPR (steps prior to entering into a contract)
or
- Article 6(1)(f) GDPR (legitimate interest).
The data will not be disclosed without your consent.
Recipients of Personal Data
Within our company, only those departments that require access to your data in order to fulfil our contractual and statutory obligations will receive such access.
Data will be transferred to external service providers only insofar as this is necessary for the conduct of our business activities (e.g. IT service providers, hosting providers).
Storage Period
Personal data is stored only for as long as is necessary to fulfil the respective purpose.
Statutory retention periods, particularly under commercial and tax law, may require data to be stored for 6 to 10 years.
Your Rights
You have the right at any time to:
- Access your stored data (Article 15 GDPR)
- Rectification of inaccurate data (Article 16 GDPR)
- Erasure of your data (Article 17 GDPR)
- Restriction of processing (Article 18 GDPR)
- Data portability (Article 20 GDPR)
- Object to processing (Article 21 GDPR)
To exercise your rights, an informal notification by email is sufficient:
info@swica.de
Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a data protection supervisory authority regarding the processing of your personal data.
Competent supervisory authority:
The State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg.
SSL or TLS Encryption
For security reasons, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the browser’s address bar begins with “https://”.
Amendments to this Privacy Policy
We reserve the right to amend this Privacy Policy as necessary to ensure that it continues to comply with current legal requirements.
Website design & implementation:
www.susanne-nadler.de